Warranty & Support

Warranty & Support

Support center for PROTON display and battery products.

How claims are handled

How claims are handled

  1. 1

    Send the claim form with the product, purchase and issue details.

  2. 2

    Our team reviews the information and may ask for more detail or media.

  3. 3

    The claim is assessed against the confirmed warranty terms for that product.

  4. 4

    You receive the outcome and the next step in writing, with your claim number.

Submit a claim

Submit a claim

Optional

Optional

Optional

Claims are reviewed by our team; approval is never automatic.

Track a claim

Track a claim

Warranty Policy

Warranty Policy

Claims are reviewed by our team; approval is never automatic.

If a battery is swollen, hot or damaged, stop using it immediately and contact support before any further handling.